fretless Inc. ("we," "us," or "the Company") establishes this Privacy Policy ("this Policy") regarding the handling of users' personal information on the services and website we provide ("this Site").
1. Information We Collect
In operating this Site, we may collect the following information:
- Information entered into the contact form (name, company / organization, email address, phone number, and the content of your inquiry)
- Information collected automatically as you browse this Site (IP address, browser type, pages viewed, access date and time, etc.)
2. Purpose of Use
We use the personal information we collect for the following purposes:
- To respond to and follow up on inquiries
- To carry out procedures necessary for transactions, such as quotations and contracts
- To improve the quality of this Site and analyze usage
- To comply with applicable laws and regulations
3. Disclosure to Third Parties
We will not provide personal information to third parties without your consent, except in the following cases:
- When required by law
- When necessary to protect a person's life, body, or property, and obtaining your consent is difficult
4. Use of External Services
This Site uses external services (hosting, email delivery, content management, etc.) to serve the Site and to receive and route inquiries. In using these services, information may be transmitted to the respective service providers to the extent necessary. The handling of information by each provider is governed by its own privacy policy.
5. Cookies & Analytics
This Site may use cookies and similar technologies to improve usability and understand usage. You can disable cookies in your browser settings; however, some features of this Site may become unavailable as a result.
6. Security
We take necessary and appropriate measures to prevent the leakage, loss, or damage of personal information and to otherwise manage it securely.
7. Requests for Disclosure, Correction, or Deletion
Upon request from the individual concerned for disclosure, correction, suspension of use, or deletion of personal information, we will verify the requester's identity and respond promptly in accordance with applicable laws. Please contact us using the details below.
8. Revisions to This Policy
This Policy may be revised without prior notice in response to changes in laws or our operations. The revised Policy takes effect when posted on this Site.
9. Contact
For inquiries regarding this Policy, please use the contact form or reach us at the address below.
fretless Inc. info@fretless.co.jp
Established: June 6, 2026